Cancellation Policy

Orders placed on Ubinas can be canceled within 12 hours of purchase or before they are shipped—whichever is earlier. Once an order is processed and shipped, it cannot be canceled.

To cancel an order, contact our support team at info@ubiworld.in or call us with your order ID. If your cancellation request is approved, we will initiate a full refund for prepaid orders, which will reflect in your account within 5–7 business days.

Please note: Orders with health and hygiene products cannot be canceled once dispatched due to product sensitivity and hygiene regulations. Custom or limited-time promotional orders are also non-cancellable once placed.

Ubinas reserves the right to cancel orders in case of unavailability, pricing errors, or suspicious transactions. In such cases, a full refund will be issued promptly.

Thank you for trusting Ubinas — your partner in better health!