Shipping Information
At Ubinas, we are dedicated to providing a smooth and reliable shopping experience for our customers. Below, you’ll find details about our shipping policies, delivery times, and any related information to ensure you understand how we process orders.
1. Shipping/Delivery Areas
Currently, Ubinas delivers products across India. We are continuously working on expanding our delivery network, and once we extend our reach to other regions, we will update this page with the relevant information.
While we do not offer free shipping at this time, we aim to keep our shipping fees affordable and transparent. Shipping costs will be calculated at checkout based on your location.
2. Shipping Timeframes
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Processing Time: Orders are typically processed within 1-2 business days after payment confirmation.
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Delivery Time: Once processed, deliveries typically take between 3-7 business days depending on the shipping address and product availability.
Please note that delivery times may vary due to unforeseen circumstances or external factors like weather, holidays, or high-demand periods.
3. Shipping Costs
Shipping costs are calculated based on your location and the weight/size of your order. You can view the shipping cost before confirming your purchase during the checkout process.
4. Shipping Confirmation
Once your order has been shipped, you will receive a shipment confirmation email containing your tracking number. You can use this tracking number to monitor the status of your order as it makes its way to you.
5. Order Cancellation and Changes
Once an order has been placed and payment is confirmed, Ubinas is unable to accept cancellations or changes to the shipment. Please double-check your order details before finalizing your purchase.
If you believe there’s been a mistake with your order, contact our customer support team immediately at [ubiworldtech@gmail.com] or [+91-9310172266] to resolve the issue.
6. Damaged or Incorrect Items
At Ubinas, we strive to provide high-quality products. However, if you receive a damaged or incorrect item, please contact us within 48 hours of receiving your order with photos of the damaged product and packaging. We will assist you in resolving the issue by providing a replacement or issuing a refund.
7. Returns, Refunds, and Replacements
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Returns: We do not accept returns on products once they have been delivered and accepted, unless there is a clear defect or damage caused during shipping.
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Refunds: Refunds will only be processed in cases where the product is damaged or defective, and a replacement is not possible.
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Replacements: In cases of damaged or incorrect items, we will offer a replacement product or provide you with further instructions based on the situation.
Please check the product carefully when receiving the delivery, and inform us immediately of any issues before accepting the package.
8. International Shipping
At this time, Ubinas only ships within India. If we expand to offer international shipping in the future, we will update this page with further details.
Contact Us
If you have any questions or concerns regarding shipping or delivery, please don’t hesitate to reach out to our customer service team at:
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Email: [ubiworldtech@gmail.com]
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Phone: [+91-9310172266]
Thank you for shopping with Ubinas!